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Legal

Privacy,
plainly.

What we collect, why, and who handles your data when you send us a project inquiry. Written to be read, not skimmed past.

Privacy Policy

What happens to your inquiry data

What we collect

When you send an inquiry through the contact form, we receive the information you enter: your name, email address, company (optional), project stage, budget range (optional), a description of what you are building, and any files you choose to attach (drawings, CAD, PDFs, or images).

The form also captures basic attribution data — which page you came from and any UTM campaign parameters — so we can understand what brought you here. This is stored alongside your submission.

Like most websites, our hosting provider (Vercel) records standard server logs: IP address, browser type, and the pages requested. We use IP addresses for spam protection and rate limiting on the contact form.

If analytics is enabled in the future, Google Analytics may collect anonymized usage data (pages visited, approximate region, device type). Analytics is currently not enabled on this site.

How we use it

We use your information for one purpose: to respond to your inquiry, review your project, and prepare an honest assessment of feasibility, timeline, and cost. We do not sell, rent, or share your personal data with third parties for marketing.

Files you upload are reviewed only by the Vango team working on your project. If you need an NDA before sending sensitive files, say so — we are happy to sign one first.

Service providers

To operate the site and deliver your inquiry, we rely on a small set of providers:

Vercel Inc. — website hosting and infrastructure (servers, logs, CDN).

Resend — transactional email delivery for contact-form submissions.

Feishu (Lark) — optional internal team notification when an inquiry arrives; only if enabled.

Google Analytics / Google Tag Manager — only if enabled via environment configuration; currently not active.

WhatsApp — if you choose to contact us there, your conversation is subject to WhatsApp's privacy terms.

Each provider processes data only to provide the service, under their own privacy terms and data-processing agreements.

How long we keep it

We keep inquiry records (including attached files) as long as needed to respond to you and, if we work together, to support your project. If you ask us to delete your data, we remove it unless we are required to keep it for legal or accounting reasons.

Cookies

This site does not set tracking cookies by default. Analytics scripts (which may set cookies) are only loaded when explicitly configured, and are not active today.

Your rights

You can ask us at any time to correct or delete the personal data we hold about you, or to tell you exactly what we have. Email info@vango.tech and we will respond — usually within a few business days.

Last updated: August 2026. Questions? info@vango.tech

Next step

Need a data-handling requirement reviewed?

Tell us before sending sensitive drawings or files.